Beograd
Beograd: Omladinskih brigada
24.04.2026.
- You will own the operational lifecycle of complex managed services, ensuring SLA compliance, security, and stability for cloud applications and microservices
- You will lead incident and problem management, acting as the primary escalation point for high-priority outages and driving deep root-cause analysis
- You will mature operational workflows by continuously improving how we monitor, triage, and resolve technical challenges across all engagements
- You will design and implement process models that bridge the gap between ITIL standards and Agile development practices
- You will translate operational data into insights, producing high-quality performance reports, SLA metrics, and official technical documentation
- You will ensure framework compliance, maintaining the accuracy of our service management standards and operational requirements
- You will build trusted partnerships with clients and technical teams, providing clear, structured communication on service status, risks, and improvements
- You will lead the operational transition for new service engagements, ensuring seamless onboarding and long-term delivery readiness
- 5+ years of proven track record in Service Management, Project Management, or an operational leadership role
- Practical knowledge of ITIL frameworks and service delivery standards
- Demonstrated ability to manage multiple complex service engagements and stakeholders simultaneously
- Solid understanding of cloud infrastructure (AWS/Azure) and the ecosystem of connected devices
- Hands-on experience with technical stacks, including ticketing systems (JIRA) and monitoring tools (New Relic, Grafana)
- Proficiency in documentation and reporting using MS Office, with a strong focus on Excel
- Strongly analytical and structured approach, with a clear orientation toward goals and problem-solving
- Natural team player with excellent communication skills and a collaborative mindset
- Bachelor’s or Master’s degree in a technical field or an equivalent track record of practical experience
- Fluent English (written and verbal) is mandatory; proficiency in German is a strong advantage
Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology – with us, you will have the chance to improve quality of life all across the globe.
As part of the Mobility Aftermarket division, you will work on product marketing, quality management, trade marketing, purchasing, and engineering to drive business excellence while collaborating closely with international teams.
Interested? Get ready to work #LikeABosch!
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Code #LikeABosch
Bosch is a global pioneer in the IT industry, offering unique opportunities for professionals eager to contribute to innovations on the world stage. Whether it’s Bosch Digital, where teams shape the future of digital transformation, the Bosch Engineering Center developing advanced software solutions for the automotive industry, or the Bosch Digital Power Tools Business Organization leading the digitalization of business – Bosch provides an environment where IT experts can grow, innovate, and create solutions with global impact.
Bosch Digital
The distinctiveness of the Bosch Digital team in Serbia lies in its strategic importance – it is the third most significant location in the Bosch Digital network, right after Germany and Poland. The team consists of highly skilled engineers who locally complete most processes, while team leaders guide experts in various technological fields: Back End, Front End, Full Stack, QA, and DevOps. Bosch Digital in Serbia delivers advanced IT solutions, supporting various company sectors through innovative technologies such as e-shops, customer notifications, application development, databases, and business model optimization. The team focuses on process digitalization, system enhancements in global trade, and managing large databases, achieving significant time and resource savings. Utilizing advanced IT skills, including AI and ML, Bosch Digital in Serbia sets new industry standards, aims for further growth, and strives to become a leader in artificial intelligence on the global market through fast and agile collaboration and innovative solutions.
Power Tools Business Digital Organization
Power Tools Business Digital Organization focuses on advancing and supporting digital transformation projects for its business partners. Their mission is to develop, transform, and implement digital offerings that encompass all aspects of clients' operations, from creating a consistent online presence to boosting sales on digital channels. Their goal is to provide key skills, technologies, processes, and organizational resources, enabling business units to achieve greater efficiency, faster response times, and successful application of digital products and services. Their work scope includes organizing and optimizing media purchasing, distributing digital materials, developing advanced digital platforms, and harmonizing the IT landscape. Additionally, they offer comprehensive project and program management services, ensuring the successful realization of their clients’ major IT investments.
Bosch Engineering Center
This department is dedicated to developing software and service solutions for connected technologies in the automotive industry. The Engineering Center team contributes to the development of software-defined vehicles, autonomous driving systems, and innovations shaping the future of mobility. Among the most notable projects are a system for warning about vehicles traveling in the wrong direction, helping to prevent accidents, a charging platform that simplifies locating, paying for, and managing the charging process for electric vehicles, and an application that enables the safe use of mobile phones connected to vehicle infotainment systems. What sets this department apart is its unique specialization in developing mobility software solutions within the Bosch Group, with a direct focus on technologies shaping the future of automobiles.
Through innovative projects, we push boundaries in areas such as digital transformation, autonomous driving, and intelligent solutions for industry and everyday life. As a company that continuously invests in cutting-edge technologies and talent development, Bosch empowers every employee to grow their career and actively participate in creating the technological future.
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Beograd
24.04.2026.
Beograd
14.04.2026.
Scrum master
Software Developer/Engineer
IT Manager
Business Analyst
IT Project Manager
IT Consultant
SAP consultat
Web Designer
Data Science Engineer
Content Editor
CRM data manager
QA Specialist
IT Specialist
Test Engineer
Data analyst
Quality Engineer
Graphics Designer
Data Analytics & Web-Apps Developer
IT Help Desk / Support
System Engineer
Mobile developer
Embedded Software Developer
System Administrator
IT Administrator
Full stack developer
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