Oglasi za posao Business Operations Manager

Business Operations Manager

TelQ Telecom

Beograd | Hibrid

online intervju

Beograd: Bulevar Mihajla Pupina 6

24.11.2024.

intermediate senior
What we do:
TelQ Telecom is a worldwide provider of SMS quality assurance services. As a cloud-based SaaS telecom platform, we are enabling customers all over the world to check and improve the quality of their telecom communication channels.

We collaborate with leading worldwide SMS service providers, as well as some major mobile network operators in Europe and Asia. We provide testing coverage for over 1400 networks worldwide, covering over 180 countries.
Our team:
Office
Founded in 2016, our team counts about 20 people from 11 different countries. Despite being small in size, our services are the first choice for the biggest players in our industry.
Our customers often praise us for having the best UI and for being the most reliable and innovative solution in the market.

Our two main offices are located in Hamburg and Belgrade.

TelQ- We got you covered!

About this role:
We are seeking a highly skilled and motivated Business Operations Manager to join our team. The ideal candidate will be responsible for ensuring processes run efficiently and supporting strategic initiatives to drive business growth. This role requires a creative, proactive, solution-oriented individual with exceptional communication abilities. Knowledge of the SMS or telecommunications industry is a plus.
 
Key responsibilities:
  • Oversee and support daily business operations to ensure processes run smoothly and efficiently across the company.
  • Identify areas for operational improvement and implement creative solutions to enhance productivity and reduce costs.
  • Work closely with different teams to facilitate communication, resolve operational issues, and align objectives.
  • Manage and contribute to the development of tools, information, and processes that support daily business activities.
  • Stay updated on industry trends and apply insights to support business growth and improve operational effectiveness.

Qualifications & Skills:
  • 3-5 years of experience in operations, project management, or a related field, preferably in a fast-paced environment
  • Proven experience in the IT industry with a strong grasp of technology fundamentals
  • Fluent in spoken and written English
  • Strong problem-solving skills and the ability to think creatively and strategically
  • Excellent communication and interpersonal skills
  • Solution-oriented mindset with a proactive approach to overcoming challenges
  • Detail-oriented with a focus on process optimization
  • Experience in the SMS or telecommunications industry is an advantage

Why you should work with us:
  • Start-up environment in combination with financial stability and a real opportunity to grow a successful SaaS platform
  • Competitive salary & great benefits.
  • Ability to make a significant impact. We are a relatively small company and all of your actions will have a significant impact on the whole team.
  • Great company culture. We are a small, friendly team that likes to take good care of each other and grow together.

Benefits & Perks:
  • A competitive compensation package.
  • Paid courses and certification to advance your skills.
  • Private health insurance for you and your family.
  • Fully covered medical leave.
  • 25+ vacation days.
  • Flexibility in working hours and remote working.
  • Top-notch company equipment.
Benefits
Do you want to become a part of this story and help us bring transparency to the SMS industry?

If you are hungry for growth and are looking to make an impact, join our team as we continue to expand.

Note: Only short-listed candidates will be contacted.
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O Kompaniji Poslovi

What we do

TelQ Telecom is a worldwide provider of SMS quality assurance services. As a cloud-based SaaS telecom platform, we are enabling customers all over the world to check and improve the quality of their telecom communication channels. Through the widest network of testing devices (15k+) in the industry, we have so far handled over ten million test results.
We collaborate with major mobile network operators in Europe and Asia, as well as leading SMS service providers. We provide testing coverage for over 1400 networks worldwide, covering over 180 countries.

Founded in 2016, our team comprises ≈ 15 people from 8 different countries. Despite being small in size, our services are the first choice for the biggest players in our industry. Our customers often praise us for having the best UI and for being the most reliable and innovative solution in the market.

TelQ – We got you covered!

Working environment

We characterize our work environment as very agile, low in bureaucracy, high in ownership, responsibility, and the impact you can make. We place a high emphasis on quality, both of our products and our employees. Therefore, we have significant investments in employee training, personal development, new technologies and constant improvement of our products’ functionalities and features.
Taking the above into consideration, if you prefer to work at a slow pace, take little responsibility or work with outdated technologies, TelQ is not your best choice :)

Why you should work with us

Start-up environment in combination with financial stability and a real opportunity to grow a Successful SaaS platform.
Technology stack. We use a lot of leading tech in our stack and we will ensure that it always remains up-to-date.
One of the greatest learning opportunities. You will be working with a cutting-edge tech stack, touching most parts of our system, get involved in architecture decisions, start some projects from scratch, investigate and introduce new technologies.
Power to make a significant impact. Most of your tasks will directly impact features used by the largest mobile network operators, SMS aggregators, and enterprise companies in the world that rely on our service.
Great company culture. We are a small, friendly team that likes to take good care of each other and grow together :)

Perks

Paid courses and certification to advance your skills.
Premium private health insurance for you and your family.
Flexibility in working remotely.
Flexibility in working hours.
Top-notch company equipment.

Social


We frequently go out together for some team-building activities or simply for a few drinks.
Every 2 weeks we organize a company party.
We organize trips between our offices in Hamburg and Belgrade.
This year we are planning a company-wide trip to the south of Europe.

Beograd | Hibrid

24.11.2024.

Beograd | Hibrid

07.11.2024.

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