Job title: Senior Solution Designer
Office location with Hybrid working: Belgrade, Serbia
About the role and the Team:
This role focuses on solution designs and impact analyses on the overall business goals and outcomes while constantly having the ITNO perspective in mind. A person in this role must have a profound knowledge of available technologies and the existing system architecture to suggest the best solution according to the incoming requirements and existing environments.
What will you be doing?
Analyzing the solution environment
- Mapping both the existing and new (to be introduced) environments, data structures and the interfaces between them - making sure they are in-sync, scalable, future proof and fit for purpose.
- Have a profound understanding of the systems, the ways they integrate and the ways they are used by the business.
Participating in solution & technology selection
- Build proof of concepts and support the process of getting the projects into the pipeline.
- Enable the 3rd parties to integrate with Hyperoptic systems (e.g., workforce outsourcing).
Collaborating on the solution designs
- Work with the other solution designers, enterprise architects, network engineers, software developers and external suppliers on detailing the integration & architecture sides of the solution design.
- Produce the solution designs for related to both the existing and newly introduced Hyperoptic systems.
Controlling solution development
- Make sure that on a technical level the systems are delivered according to spec.
- Touch base with the suppliers and internal teams on continuous improvements.
- Work with the ITNO's Quality Assurance and Internal IT teams on preparing the stress test cases and identify the critical, non-functional, scenarios.
- Coordinate the releases of the integrated solutions making sure the contracts between the systems are always up-to-date and that all the sides are ready for change.
Supporting project management
- Provide support to the Heads of Solutions and Development with stakeholder and supplier management.
- Track the deliverables and help coordinate tasks between the ITNO teams.
- Prepare the necessary reports for the project managers related to the system delivery.
What we are looking for:
- Proven experience in solution architecture, software development, business analyses and/or similar domains (at least 6 years)
- Stakeholder & supplier management and mentorship experience
- Ability to engage the business and build strong relationships
- Strong analytical and problem-solving skills
- Strong written and verbal communication skills
- Strong interpersonal and presentation skills
- Strong influential and stakeholder management skills
- Strong drive and focus on results and delivery
- Experience in implementing enterprise-level OSS/BSS solutions
Why work for us?
We're in your corner and our vision is to be the UK's most loved and desired broadband provider, that shows the way broadband is done!
Awarded Broadband Provider of the Year 2023 Uswitch Telecoms Awards, as voted for by 20,000 customers, plus Fair Terms Gold Award 2023. We're also very proud to have been awarded Great Place to Work Certification (2022-23) and UK's Best Workplaces for Wellbeing (2022)
In our Belgrade office, we work with our UK colleagues in a shared mission: to gigabit Britain. Our office started up in 2013 with what was then 20 developers, now we're more than 700 people and about to move into our brand-new offices. Do you want to be a part of our next adventure?
Going beyond the expected
Whatever we're doing – whether we're liaising with our customers, delivering our network, or working on our company strategy, going beyond the expected is the benchmark for everything we do. How we work is shaped by our three culture principles:
- We work smarter, together
- We stay focused
- We strive for excellence
Some of our key Benefits
- Competitive salary
- 25 days' paid holiday increasing each year, to a max of 35
- Extra days off for your birthday, move house and volunteer
- Partnership with SOS Childrens Village
- Private medical insurance
- Travel discounts
- Fit Pass discount
- Technology discount
- Team sports activities
- Massages in the office
- Sweet Tuesdays
We're committed to providing equal opportunities to all applicants and employees. In fact, this is at the heart of our culture and values. We welcome applications from candidates from all walks of life.
What happens next?
- You apply
- We carefully review your application
- We'll get back to you — even if it's a no (for now)
