There is never a dull moment in customer support! A typical day involves lots of multitasking: from assisting our customers over the phone or online to helping each other out or collaborating on ideas and development plans. We bring our best selves to work every day and strive to always build each other up - and there's also lots of laughter (and snacks!).

I joined Hyperoptic in August 2016, when there was only one office and around 70 employees. The moment I arrived at my first interview, I realized that this is exactly the place I want to work- and here I am, still happy - 3 years, 3 months later. Now we are over 350 people in three offices in Belgrade and it’s amazing to see how our company has been growing and developing. I’ve started as a Webmaster within Marketing team and early this year I’ve changed my role to Conversion Rate Optimization & Web Manager within Digital team. I’m responsible for website optimization and improvement. The team spirit, work atmosphere and conditions are great, so I can warmly recommend Hyperoptic as a company to work for.

Hi there, My name is Aleksandar and I'm a part of a Network CPE team. In telecommunications, customer-premises equipment or customer-provided equipment (CPE) is any terminal and associated equipment located at a subscriber's premises and connected with a carrier's telecommunication circuit at the demarcation point. CPE generally refers to devices such as telephones, routers, home networking adapters, and Internet access gateways that enable consumers to access providers' communication services and distribute them in a residence or enterprise with a local area network (LAN). Within the CPE team, I'm responsible for the maintenance and management of CPE. This requires a lot of commitment, to set our customer's experience to the best level of quality. In addition, to be the best company in the UK market, Hyperotic is an amazing employer! Organizational culture, personal development, and my colleagues make me feel appreciated and thrilled for every new challenge - and it's been like that since day 1 I've joined the company!