Beograd, Kragujevac
Beograd: Bulevar Zorana Đindđića 144a
Kragujevac: Zmaj Jovina 18/L3
15.02.2025.
About Inovatec:
Inovatec is an exciting growth company based in Vancouver, BC, established in 2006. We are North America’s leading provider of cloud-based software solutions for the automotive, motorcycle, powersports, and equipment financing industries. Our solutions are used by some of the largest banks, credit unions, and finance companies in Canada and the U.S.
At Inovatec, we foster a diverse and inclusive environment that encourages collaboration where we grow together and win as a team. It’s important that we live up to our four core values: make sound decisions, get better every day, find a way, and we before me. We thrive by challenging the status quo to push the industry forward, and we know when to have fun! With team members across North America and Europe, we’re committed to investing in the development of our team, no matter where they’re located.
Position Summary
The Senior Network and Systems Administrator is focused on leading the responsibility to ensure uptime and integrity of critical IT systems and applications. Additionally, this role is responsible for all areas of IT Operations including, enhancing the IT systems and operations, server/workstation patching and maintenance, day-to-day customer support escalations, workstation configuration and management, and troubleshooting complex issues in coordination with various teams and partnering companies. This role serves as a mentor and source of guidance to other team members.
You can think like a customer, make sound decisions, overcome hurdles, follow through on commitments, have a thirst for learning, and bring a positive attitude while working in a team environment.
Technical Skills Required
- Deep understanding and working experience with Microsoft 365 suite of services (Exchange Online, Teams, SharePoint Online);
- Deep understanding and working experience on MEM/Microsoft Intune, Azure Active Directory, 365 Security, Defender and Windows Auto Pilot;
- Applied experience and working knowledge of Microsoft Windows Active Directory and Group Policy management in a managed environment;
- Applied experience and working knowledge of Microsoft SQL Server, Azure SQL;
- Applied experience and working knowledge in Azure Active Directory, Enterprise Application (SAML), Conditional Access and MFA;
- Applied experience and working knowledge of Microsoft Azure IaaS and PaaS, specifically in the areas of Azure Networking, Azure Application Gateway, Azure Policy, Azure Resource Manager, Azure Monitor, Azure Log Analytics, Azure Runbooks, Azure DevOps and Azure Pipelines;
- Applied experience and working knowledge in developing PowerShell scripts;
- Expert experience and working knowledge of Next-Gen Firewalls;
- Good experience in the design and managing of Atlassian Jira/Confluence and related suite of products;
- Experience in designing and working with infrastructure architecture, including public and private cloud, WAN/SD-WAN/LAN/Wireless networking, virtualization, identity, security, and storage;
- Extensive experience and understanding of IT infrastructure, including backup management, upgrading systems and applications, patch management, performance tuning, monitoring, alerting, and disaster recovery.
- Experience with the design, planning, implementation and managing of network components switches, routers, firewalls, VPN tunnels and configuration of end user devices, wireless access points and other wireless devices.
- Familiarity with ITIL processes including work request ticket, Incident, Event, Change, Problem, Inventory, Purchase, Facility - management and CMDB.
- Ability to create and maintain internal procedures, ensuring that all documentation, runbooks, knowledge base articles are up to date.
- Experience working within Excel to compile data and reports.
- Serving as a mentor to your peers through knowledge transfer and skills development
Non-Technical Skills Required
- Exceptional verbal and written communication.
- Providing excellent customer service.
- Analytical and process oriented with a proven track record of driving decisions collaboratively, resolving conflicts & ensuring follow through.
- Problem-solving mentality leveraging internal and/or external resources.
- Able to ensure requirements are met for tasks and projects to achieve seamless completion.
Qualifications
- Bachelor's degree in computer science or related experience
- 5+ years’ experience building, troubleshooting, IT systems and network devices in an enterprise environment, with incident response experience.
- 5+ years of hands-on experience in providing excellent customer service and technical support
- Though not a requisite, the following are advantageousCisco CCNP or equivalent
- Microsoft Certified: Windows Server Hybrid Administrator Associate
- Microsoft Certified: Azure Administrator Associate
- Microsoft Certified: Identity and Access Administrator Associate
- Microsoft Certified: Azure Network Engineer Associate
- Microsoft 365 Certified: Security Administrator Associate
- Fortinet NSE4 or higher or equivalent certification
- Atlassian certification relating to JIRA/Confluence
Technologies
- Microsoft 365, Windows operating system, Azure, Active Directory, Office suite, PowerShell, SharePoint, SQL Server, Visio, Excel, Confluence, Jira, PagerDuty, New Relic, LAN, WAN, Switches, Routers, firewalls, VPN.
Our core values:
- Make sound decisions: We put ourselves in our customer's shoes, always ensuring we have the right facts and focus on solving the right problems.
- Act like an owner: Take initiative and be proactive, Take responsibility for outcomes, Overcome hurdles and find solutions, Follows through on commitments
- Get better every day: With our growth mindset and positive attitude, we apply our passion for innovation not just to our products, but also to ourselves.
- We before me: Our collaborative spirit pushes us to act without ego, to communicate openly and honestly, and to win as a team.
What we offer:
- Competitive salary and bonus structure
- Flexible work environment
- Career growth
- Industry-leading benefits plan
Upoznaj kompaniju
Inovatec are experts in providing innovative software solutions and helping businesses establish a scalable, data driven business model within the automotive and equipment finance industry. We offer quality solutions, service and support to clients, ranging from small businesses to large corporations, no matter how unique or complex the problem may be.
Our team consists of 150 IT experts. We have development teams, QA, IT team, support, human resources, and marketing in Belgrade and Kragujevac offices.
Our mission is to deliver leading edge products that create profitable outcomes for Lenders in the USA and Canada. Since 2011 we have been leading the way with technology designed with one thing in mind: to ensure our clients have the foresight and flexibility to compete - and win - in evolving markets.
Our success is a direct result of a diverse and passionate team who bring their best everyday in our offices across the USA, Canada and Europe.
Inovatec Core Values
• Make sound decisions
• Find a way
• Get better every day
• We before me
Our solutions include Javelin Direct, Javelin LOS and Javelin LMS. They are implemented with more than 50 clients from the auto and equipment finance industry.
Our company is organized by the EOS model (Entrepreneurial Operating System®, a comprehensive business system with a complete set of simple concepts and practical tools.)
Menadžment kompanije
Beneficije
Balans karijere i privatnog života
Timska atmosfera
Zadovoljstvo projektima
Mogućnost napredovanja
Iskustvo o radu
QA Specialist
Pozitivno
Nizi mendzment u Srbiji u glavnom korektan. Kolege u vecini izuzetno korektne. Teambuilding-izi ok. Posao i proizvod nije tezak i stresan, tako da je sa te strane skroz ok za rad, ali skroz nesigurno okruzenje
Zamerke
Od pocetka se forsira neka nametnuta prica na silu sa EOS principima. To je sve samo maska da bi izgledali kao cool kompanija. Bez ikakve najave da postoji neka losa finansijska situacija, zakazan online sastanak gde je u 2 minuta za 22 coveka(1/5 broja zaposlenih na globalnom nivou odnosno 1/2 u Srbiji)receno da ostaju bez posla, posle 15 minuta svi pristupi bilo cemu ukinuti. Onda klasicno natezanje oko otpremnine sa sporazumnim raskidom/tehnoloskim viskom. Nista ovo ne bi bilo cudno da od pocetka nije postojala prica "we before me", mi smo jedna velika porodica, litar krvi za zaposlene bi dali vlasnici i onda samo iz vedra neba od sutra ne radite.
QA Specialist
Business Analyst
Software Developer
DevOps Engineer
QA
Software Engineer
Timska druženja
Nagrade, bonusi, pokloni
Hrana i piće
Edukacija, profesionalni razvoj
Dobrovoljno zdravstveno osiguranje
Fleksibilno radno vreme
Zabavni sadržaj
Zdravlje
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