ICT L2 Application Administrator

The ICRC ICT division is responsible for designing, implementing and supporting ICT solutions for more than 13'000 of its employees worldwide. The Belgrade Shared Services Center (BSSC) is created to provide a 24x7 ICT support service to the ICRC worldwide operations.

MAIN TASKS

• Ensures the ongoing management and smooth operations of the ICRC IT infrastructure
• Maintains and resolves issues related to ICRC Applications infrastructure used by the user community and participates in production move
• Provides support to other IT teams as well as the End-User as needed
• Ensures service quality, productivity and security, while respecting operating methods defined within the ICT
• Readiness to work in shifts (approximately 4 night shifts per 4-month cycle)

REQUIRED PROFILE

• 3 years of professional experience in the IT field, with minimum 1 year of application administration
• Good knowledge of Microsoft application portfolio
• Previous experience with ERP applications is a plus
• Previous experience with SQL / T-SQL is a plus
• Good knowledge of the English language (written and spoken)
• Ability and willingness to learn and operate different application software
• Affinity for teamwork and strong collaborative attitude
• End-user service oriented, well-organized, open-minded and adaptable
• Motivated by the humanitarian work

WHAT WE OFFER

• A work and progressive professional development in an exciting ICT environment using the latest technologies (Oracle PeopleSoft, Oracle JD Edwards, MS SQL, Tableau Software, MS Exchange, MS SharePoint, MS CRM, VMWare, Hyper-V, Windows Server, Red Hat, SuccessFactors HR Space, etc.)
• An inspiring opportunity to practice your profession in a humanitarian and multicultural organization
• External and internal training opportunities
• Stimulating benefits package

If you are interested in this position, please send us your CV and Motivation letter in English.

We thank to all candidates for applying. Only short-listed candidates will be contacted.