The VMWare Engineer will work with a team responsible for the underlying systems as they relate to all Phoenix NAP products. The proper candidate should have an understanding of virtual system administration and high technical aptitude as well as a strong customer service base. As the cloud engineer you would work closely with operational leads, and product teams to ensure that the infrastructure needs of all cloud-oriented business units are met. The ideal candidate will have a high technical aptitude and the willingness to seek out new challenges. Success in this position will be measured by the individual’s ability to maintain current systems, deploy new environments, and provide exceptional support to our customers.
Attendance Requirements:
Employee will be a part of an on-call roster.
Key Job Responsibilities:
- Perform 3rd level support for public, private, and hybrid cloud customers
- Upgrade, patch and maintain Cloud systems
- Responsible for daily technical operations and service request resolution
- Proactively monitor, identify, and resolve system ailments
- Participate in provisioning of new environments and capabilities
- Research improvements or changes to existing infrastructure
- Be able to support non-technical customers.
Key Skills:
- Understanding of basic cloud methodologies and virtualized infrastructures
- 1+ years’ experience with VMware products administration
- 1+ years’ experience with CentOS/RedHat/Windows administration
- 1+ years’ experience with enterprise backup solutions
- Should have a moderate understanding of networking principals
- Must possess a knack for solving problems and picking up new technology
- Must be detail oriented and able to follow complicated procedures
- Must be highly motivated to learn and grow as an engineer.
This is an exciting opportunity to work with a highly innovative and creative team, in a great working environment using the latest technologies, methodologies, and frameworks. A competitive salary and benefits package will be offered to the right candidate.
