DESCRIPTION
As a Technical Writer at MENU, you will be at the epicenter of building the most open and extensible commerce platform for restaurants.
Your work will have a big impact on creating the best possible experience for developers connecting to our platform.
In this role, you will be responsible for writing beautiful API references, implementation guides, developer tutorials, support documents and validation scripts for the APIs developed by their team, breaking down complex technical concepts into simple explanations that enable developers to quickly develop applications and integrations that extend our platform.
Type of contract: Permanent
The key functions of the Technical Writer (API Docs) include:
- Collaborate with developers, QA engineers and product managers to understand the API products being developed and their capabilities
- Work with their team to design and understand the intended use and communication flows with the APIs
- Develop API references, implementation guides, tutorials and other documents aimed at helping developers connect to our platform
- Create organizational structures that make it easy for developers to find what they are looking for
- Review documentation written by their peers to maintain high quality standards
- Work with customers and partners to determine how documentation can be improved and streamlined
- Relay feedback to API developers to make sure the underlying APIs for your documentation are as good as they can be
REQUIREMENTS
- Minimum 2 years of experience writing API documentation
- Proven track record of successful API integrations built leveraging your documentation
- Deep technical understanding of REST APIs and SDKs
- Strong written and verbal communication skills
- Previous development experience, either of personal or professional nature
- Demonstrated ability to successfully manage multiple projects under limited supervision, including timelines, tasks, teams, group dynamics, etc.
- Willingness to do what it takes to ensure the team accomplishes its goals
- Critical thinker with strong analytical and problem-solving skills and “can-do” attitude
- Attention to detail
- Ability to dive deep into technical details, while maintaining an understanding of the big picture
- Strong English language skills
Nice to Have
- Experience working in a startup environment
- Experience working for a B2B SaaS company
OUR OFFER
- Opportunity to participate in creating a global industry-changing product
- Great international team and informal start-up atmosphere
- Strong company culture and team spirit
- Opportunity to learn and improve technical and soft skills
- Possibilities for career development as the company grows
- 25 vacation days
- Competitive salary
- Equity incentives
- Home office
We thank all applicants for their interest, however only shortlisted candidates will be contacted.
