Who we are?
Invenda Group AG is a group of innovators and entrepreneurs with a business that was born from a fantastic idea that was created into a real product. This is a team of experienced vending, software, IoT, retail and consulting professionals determined to break the mold and disrupt and industry without major change.
What we do?
We have built a ’’brain” that not only has eyes of its own to see customers, but also a wireless connection to its owner and the cloud. We created a modular IoT system that works with new or existing vending machines.
The vending industry is one of the fastest-growing industries whose market value will hit 30 billion by 2024, based on predictions.
To see more about our company and our product check our website: www.invenda-solutions.com or visit: https://www.youtube.com/watch?v=knLADhSRgU8.
We are looking for a:
Technical Support Engineer
Novi Sad
Responsibilities
- Present our product to new clients (locally and remotely)
- Conduct Troubleshooting calls (locally and remotely)
- Assisting with configuration and optimization (locally and remotely)
- Support system operations
- Provide customer and partner training
- Communicate with clients daily
- Travel internationally to assigned projects
- Project and customer support role
Requirements
- Minimum 5+ years of experience in a similar role. An applicant with less experience, won’t be considered for this position
- Proficiency in both spoken and written English
- Ability and willingness to travel extensively, primarily within the U.S.A.
- Experience in complex project management preferably in a technical field with direct customer relations
- Some experience in electronics and hardware
- Working knowledge of MS suite of tools (Excel, Word, Project, PowerPoint, Teams, Skype)
- Results-driven
- Excellent communication and problem-solving skills
- Ability to work under pressure and execute professionally in all conditions
- Creative and self-motivated
Besides this, you will also
- Get a great opportunity to gain or extend your global network
- Be part of an innovative and international team
- Use the latest cutting-edge technologies
- Have up to 30 days of vacation
- Enjoy paid sports activities
- Have private health insurance
- Have a competitive salary with bonuses
Join our team!
Deadline for applications: 20.03.2020.