Oglasi za posao Technical Support Engineer
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Technical Support Engineer

Blue Grid d.o.o.

Remote

17.08.2024.

MySQL SQL JavaScript CSS HTML Python HTTP DNS intermediate

We are seeking a Technical Support Engineer to join our team. You will be working on providing professional services support to developers and upgrading the existing system based on the product team’s requirements and user feedback. This position primarily requires working the day shift (2 pm - 10 pm CET).

The ideal candidate understands web technologies, REST services, API fundamentals, and Python. This is a fantastic opportunity to be part of a small team, contributing to and managing a rapidly growing network.

Job location: Remote / Serbia

Responsibilities

  • Work with developers to integrate their codebases with our API
  • Improve and maintain our API codebase
  • Combine technical expertise with customer service to resolve questions and issues
  • Document processes and build new tools to enhance support workflows
  • Identify patterns, recommend improvements, and filter out unimportant issues

Requirements

  • Experience with Python is a must
  • Knowledge of SQL databases (MySQL)
  • Familiarity with web environments including HTTP, SSL, and DNS
  • Understanding of REST fundamentals
  • Proficiency in HTML, CSS, and JavaScript
  • Excellent organizational and communication skills
  • Background in the software industry
  • Experience in working as a Technical Support
  • Excellent knowledge of English, written and spoken

Upoznaj kompaniju

O Kompaniji Iskustva Poslovi Plate Beneficije Tech Stack

We have a strong background in business development and direct experience in building high-level performance teams for network operations, development, sales, and support.  


Throughout the years of setting up other companies for success, we have gathered colorful knowledge and experience which we want to share and help other companies succeed with us.  


What primarily drives us in the pursuit of excellence is the ability to improve someone’s life, whether they are our employee or our client. To build successful teams, we always start with the assumption that we may not be aware of the individual challenges each person faces. Therefore, we ensure that the service we provide is as professional as it can be.


If you’re passionate about innovation, ready to embrace challenges, and eager to be part of a dynamic community of tech enthusiasts, then BlueGrid.io might be the place for you. 

More on BlueGrid.io. 

4.2 83%

Menadžment kompanije

4

Beneficije

3.7

Balans karijere i privatnog života

4.5

Timska atmosfera

4.5

Zadovoljstvo projektima

4

Mogućnost napredovanja

3.8

Iskustvo o radu

Iskustvo
08.05.2024
3

Tech Support

Prethodno zaposlen/a na neodređeno 1-2 godine

Pozitivno

Dobri i mladi ljudi, prijatna i drugarska atmosfera u firmi. Postoji nekoliko platformi za ucenje i usavrsavanje. HR je zaista korektan, komunikacija sa njima je super i mozete im se uvek obratiti. Isplate su redovne. Takodje, radi se od kuce, a ako zelite mozete iz kancelarije da radite na Novom Beogradu koja je simpaticna i fina za rad.

Zamerke

Delovalo mi je kao da odredjeni ljudi moraju biti na svojim menadzerskim pozicijama iako ih nema na poslu i ne rade nista. Uglavnom su to ljudi koji bi trebalo da prate razvoj svojih inzinjera u timu i da ih guraju dalje, ali od toga nista pa su i napredovanja nemoguca. To sve podseca na drugarski odnos menadzmenta i takvih pojedinaca, kao "ja tebi serdare ti meni vojvodo" i mirna Bosna.

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