Mitto is a leading provider of global, omnichannel communications solutions, supporting business growth with advanced customer engagement technology and messaging enablement. Offering easy-to-integrate SMS, Voice, and Chat App APIs, next-generation business messaging, and end-to end phone number management, Mitto’s platform ensures the world’s largest brands and mobile operators are ready for what’s next.

Technical Delivery Manager

Belgrade, Serbia

Who we are:

At Mitto, we believe communication is the lifeline of humans. We are a global team of passionate mobile industry experts and customer solution consultants sharing the common vision of enabling innovative and unified lines of communication that facilitate people’s lives, anywhere in the world, at any time.

What we are looking for:

We are looking for an experienced Technical Delivery Manager, passionate about the latest technology, to participate and support diverse projects across an organization. Our new team member should be skilled in managing technical team dynamics to achieve effective delivery of the new customized solutions.

What you’ll do:

• Ensure delivery of products, applications and services being developed to sustain consistency and reliability of Mitto platforms performance
• Ensure delivery of newly developed high-performing contemporary solutions, designed to support diverse messaging means and resilience in processing extensive traffic volumes
• Develop and implement efficient and coherent delivery process, following agile methodology principles
• Ensure that quality and “value-to-the-customer” targets are being reached, concerning the TCO sensitivity and cost-effectiveness
• Demonstrate knowledge and confidence in working with software and services including Azure DevOps, Elasticsearch, Rabbit MQ, Redis, Percona MySQL, MS SQL Server, Azure, AWS, MS Teams and entire MS Office 365 suite tools
• Set and maintain effective and seamless collaboration within technical teams and with other departments, including Project Management, Product Management and high-level management

You need to bring with you:

• 5+ years of experience in product delivery management in a technical engineering environment
• Extensive background in developing and delivering complex projects throughout the lifecycle; able to re-prioritize the Software Development Roadmap to complete all critical projects on time
• Excellent time-management skills, with the ability to identify and focus on high-value activities; the ability to coordinate and organize resources across multiple projects, staying within deadlines for every project
• Deep understanding of Agile and Lean Practices; Ability to implement and continuously improve the most appropriate agile tools to deliver services and solutions of value; Ability to scale collaboration with agile and lean practices to ensure effectiveness in product delivery.
• Fluency in written and spoken English
• Bachelor’s degree in computer science and engineering, or related degree

It would be great if you have:

• Scrum, product owner, agile training or certification
• Experience in working in Telecommunication industry

What we offer:

• A fast-paced, start-up like environment where every team member makes a direct impact on our collective success
• Resources and leadership to help grow your skills and advance your career
• Collaboration with talented individuals in various locations throughout the world
• Access to cutting-edge technology and its application across global markets with leading brands
• Support both in and out of the office to ensure your health, wellness and happiness so you can enjoy the full experience of life at Mitto

Deadline for applications: 22.04.2020.