Oglasi za posao Supply Support Engineer
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Supply Support Engineer

Ogury Balkans d.o.o.

Beograd

10.10.2022.

Ogury is the kind of place where things don’t just happen fast - they happen now.

As a global leader in mobile brand advertising, we’ve created the Ogury Advertising Engine - an integrated stack of technology designed and optimised to deliver high-performing mobile brand campaigns for more than 1500 advertisers.

Here, we focus on execution and on getting things done as one team. It’s where an incredibly diverse and inclusive community of people come together in a workplace that has integrity at its heart. It’s an environment that demands grit as we passionately persevere in the face of every challenge. And it’s somewhere that encourages creative thinking, so we can all accelerate together.

Our story began in London in 2014. Since then, we’ve quickly become a 450-strong - and still growing - team with 18 offices around the world, and we’re not stopping there.

At Ogury we know the future is now. So let’s get your story started. Now.

About the role

  • As a Supply Support Engineer, your goal is to help other internal Teams and publishers on prioritisation and work on all the technical issues encountered while using our services.
  • These issues can be of many kinds, and may occur at different steps of the publisher relationship.
  • Publishers that are integrating our solution may need some help on different platforms, and publishers that already integrated us may encounter some problems regarding different statistics.
  • Various kind of problems have to be troubleshooted, and you will have communication with a variety of internal and external stakeholders.

What you will be doing

  • You will portray your good communication skills, with a team mindset, which will allow you to work in a diverse team distributed in several countries across the world.
  • Work directly with our internal technical teams and publisher’s technical team to ensure successful implementation.
  • You will troubleshoot and prioritise issues, answer questions, and perform technical tasks whilst pulling data from databases, and work on automation of support manual tasks.
  • You would have opportunity to work in JIRA ticket management system
  • You will ensure that the publishers are informed regularly, so they know the support takes care of them.

About you

  • You are able to troubleshoot problems and have a solutions based approach with your clients .
  • Passionate about technology, with a willingness to learn. Basic experience with JavaScript (HTML & CSS), and SQL.
  • You want to continue with career development in AdTech industry.
  • You are able to troubleshoot problems and have a solutions based approach with your clients and other internal Teams.
  • Willingness to grow into deep understanding of our AdTech products and of our technical infrastructure (sdk, ad formats, ad server, targeting, programmatic, web applications, capping, databases).

Benefits vary by locations but you can expect:

  • Competitive salary with a bonus, paid quarterly.
  • Flexible approach to working hours and location.
  • Keeping our Ogurians happy and healthy is a priority for us, so we offer access to both physical and mental health and wellbeing benefits.
  • Medical cover plan.
  • Holiday allowance.

Ogury is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

Upoznaj kompaniju Ogury Balkans d.o.o.

O Kompaniji Poslovi Plate

Founded in 2014, Ogury is a global leader in mobile brand advertising. Ogury Advertising Engine is an integrated stack of technology designed and optimised for branding campaigns on mobile. It uses safe data to deliver relevant ads in a brand safe and fraud-free environment. The 1500+ advertisers working with Ogury constantly receive superior performance and effective protection. Over the last seven years, we have expanded to over 450 employees across 16 offices and we are in Belgrade since 2018. Starting our journey in Belgrade, we have become one of the leading tech success stories. We were listed as the Financial Times 2021 Europe’s fastest-growing companies 1000. There's never been a more exciting time to become an Ogurian!

What we are looking for: Ogury is looking for ambitious employees who are passionate about their profession and who want to join the adventure and contribute to its development. Their professions are varied and evolving. They require adaptability, dynamism and execution skills, in order to help Ogury to constantly differentiate itself and adapt to the needs of their market. Agility and team spirit are at the heart of our methods of collaboration!

Good to know:

Ogury employees are called the Ogurians

Competitive salary with a bonus, paid quarterly

Flexible approach to working hours and location

Ogurians have private health insurance

Ogury is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

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