About the position
This role will be supporting the Solutions and 3rd Party Technology team on the successful scoping and implementation of multiple technologies within the overall event production. We are looking for a candidate to help us support our UK, Europe and US based clients on a shift pattern basis.
Who are we?
At Grip, we’re passionate about bringing professionals together to move markets forward faster. Our leading Market Engagement Platform for Event Organisers enables our clients to create Virtual, Hybrid, and Live event experiences in a single solution. Making it easier for event participants to connect, engage and do business.
Grip works with 12 out of 20 of the largest Event Organisers globally and is known for its leading AI-powered matchmaking engine, used to establish millions of valuable connections at thousands of events. As a multi-award-winning global leader in AI-powered tech, we pride ourselves on being real innovators in the event tech space.
Grip recently completed a $13M Series A funding round led by Kennet Partners, a well-known London-based VC Fund. Other investors at Grip include leading entrepreneurs Brent Hoberman (CEO and Founder at Lastminute.com, Made.com, Founders Factory), Arnaud Massenet (Co-Founder at Net-a-Porter), and Jeremy Roche (FinancialForce, Unit4)
Core Responsibilities:
- Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.
- Listen to the client to understand their needs and plan specifications while analyzing and designing the integration for clients.
- Collaborate with executive leadership and developers to identify and recommend system improvements and enhancements.
- Provide daily support to sales/ revenue by serving as the primary contact for internal engineering resources.
- Maintain internal and client facing documentation related to SSO and conflicting Grip features.
- Create and maintain SOW templates for use by Sales/Revenue
- Generate Custom SOWs to support Sales/Revenue to close new deals and gain new clients.
- Ensure Custom SOWs outline Grip limitations or assumptions to support Operations
- Maintain a full understanding of the Grip products to ensure top quality assistance for our clients.
- Review actuals to maintain accuracy of SOWs.
Experience and Skills:
- Experience in the ETL development environment as a developer, systems integration specialist, or integration engineer.
- Experience writing integration control documents (ICDs), integration specifications, and integration ETL tools such as Postman.
- Proven experience leading on multiple projects simultaneously with complex integration requirements.
- Data integration or technical service delivery experience. E.g. ETL processes.
- Comfortable with large and complex datasets in a variety of data formats.
- Ability to read and understand technical specifications quickly and accurately.
- Experience with using web-based APIs, preferably REST APIs as well as SSO implementations.
- Technical degree, related technical field or equivalent practical experience as a software engineer.
- Understanding the latest software principles and practices, such as methods and challenges of integration
- Experience with at least one programming language, javascript preferred
- Performed data analysis and troubleshooting techniques to enhance accurate data transfers.
- Validated external applications to connect to proprietary API so applications could be used within the live production environment.
- Address all types of problems through having a good method to use when approaching a problem without being ineffective, favouring or causing painful consequences.
Your Career Path:
Integrations at Grip is a vast! There are many paths to choose from; Solutions Engineer, Project Management, Product Management, to name a few. We are a startup and building out an Integrations function will bring you lots of opportunities to develop your skills in any or all of these areas.
The successful candidate will have regular 1:1s with Carrie and career plans and paths will be a regular agenda item.
