Software Development Director

• Competitive salary plus bonus
• Hybrid working
• 25 days' paid holiday increasing each year
• Extra day off for your birthday and to volunteer
• Private medical insurance
• Massages in the office
• Sweet Tuesdays
• Team sports activities
• Recruitment referral bonus
• Enhanced pay for new parents 

Who are we?

Hyperoptic is the UK's hyperfast broadband provider.

We offer broadband speeds 11x faster than the UK average, proudly setting a new fibre ‘gold standard' with hyperfast speed, reliability and customer service.

Here in Belgrade, we support our UK colleagues in a shared mission: to gigabit Britain. Our office started up in Belgrade in 2013 with what was then 20 developers. Now it's grown into our largest office with more than 700 people.

Whatever we're doing, going beyond the expected is the benchmark.

We work smarter, together, being agile and responding with the speed our business and customers demand – without compromising on quality. We stay focused, performing at our best to ensure we are focused on hitting targets and goals together. And we strive for excellence, paying attention to the detail, constantly seeking to stretch ourselves and find better ways of doing things.

And today we're looking for a Software Development Director who shares these values. Does this sound like you?

The Software Development Director will be responsible for leading on software development best practices and involves the alignment of all development and delivery on software platforms (internally and externally supported) across Hyperoptic under a single department. The purpose of this department is to ensure that our systems support Hyperoptic' s roadmap to drive a vision of a 5* customer experience.

The role holder will ensure that we stay focused on initiatives that allow us to get to our North Star, teaming up with the right people so that the job can get done in the most effective and efficient way. Main objective will be to support the transformation of our IT estate and development ways of working whilst maintaining the deliveries on the current business roadmaps. The transformation of the IT estate will cover changes as defined by the new IT enterprise architecture which will require careful management of moving functionality and data between systems without impacting the business KPIs. The development around ways of working will cover the move from the current waterfall ticket delivery to a mix of Waterfall and Agile squad based delivery utilising DevSecOps principles and tooling. The key objective is to accelerate the build process to shorten time-to-market for best-in-class solutions whilst ensuring razor sharp customer-focus.

What will you be doing?

• Faster and more efficient delivery of software features (improved TTM).
• Alignment with the Head of Security to ensure the software development lifecycle fulfils the regulatory and security requirements
• Quality agile development with expanded use of external partners to break internal resource bottlenecks and ensure that the organization gets the best value.
• Emphasizing the importance of customer experience within the development process to ensure that CX is at the forefront.
• Delivering performance against an agreed set of clearly defined KPIs.
• Driving key strategic decisions towards a DevSecOps operating model.
• Ensure that all internal and external teams follow best practices and industry standards in software development and testing to deliver high-quality solutions.

 What are we looking for?

• Managing software development and testing teams
• Experience in development, testing and/or ERP design and configuration within the telecommunications industry
• Experience in managing external software delivery vendor
• Extensive knowledge of best industry practices in development and testing
• Good knowledge and understanding of agile delivery methods
• Strong problem-solving skills, with the ability to analyze complex issues, translate into business language and develop innovative solutions

We're committed to providing equal opportunities to all applicants and employees. In fact, this is at the heart of our culture and values. We welcome applications from candidates from all walks of life.

What happens next?

1. You apply
2. We carefully review your application
3. We'll get back to you — even if it's a no (for now)

And don't forget to keep an eye on our careers site as we're growing fast.

We look forward to hearing from you.