Software / API Technical Writer

SOFTWARE / API TECHNICAL WRITER

For our office in Paracin, Nis, Pirot or Remote (Serbia) we are looking for a Technical Writer for Software and API Documentation.

YOUR ROLE & PROFILE

As a member of the documentation team in the Product department, the Technical Writer will create content for the HORISEN software products, while also shaping release information content, corresponding with our Senior Documentation Writer. Your audience will include a variety of customers in the telecommunication Industry and partners who are building innovative solutions that work and integrate with the HORISEN Platform. By documenting our platform, API, and SDKs, you’ll help both end-users with InAp documentation and developers extending the HORISEN Platform’s core functionality and integrate other systems with financial data and protocols in the HORISEN Platform. The Technical Writer will be customer-oriented, with a proven ability to write for both customer and developer audience. You’ll work with members of cross-functional teams, where you’ll use your background in content and writing API documentation to contribute to the success of the HORISEN.

Requirements:

• 2+ years of software documentation writing
• Minimum of 1 year writing for a developer audience
• Direct experience documenting APIs; experience with REST APIs a must
• Understanding of Web services technologies and HTTP request-response protocol
• “Hands-on” attitude and passion for technology, including comfort with basic scripting
• Ability to read and understand OpenAPI specifications
• Experience authoring in with Markdown
• Swagger, online help tools. Strong portfolio of API reference and developer guide writing samples
• Financial application and/or Telecommunication/Messaging knowledge is a plus
• Excellent English Skills

Your area of responsibility:

• Create and maintain reference information for API functions and methods
• Gathering and writing release notes for HORISEN products (application and API)
• Writing InApp Software Documentation
• Create content that guides developers on getting started, sending and receiving requests between HORISEN Products and external systems, and extending the HORISEN application through our platform
• Research material through a combination of interviews with subject matter experts and hands-on experience with various APIs, SDKs, and development environments
• Ensure that API and HORISEN platform documentation is kept current with release updates
• Publish content, ensuring that material is accessible and available to developers

Considered a plus:

• Knowledge of GSM 2G/3G/4G telecom networks
• Knowledge of SS7/SMS/MNP technologies

We develop, market and sell our own products, which means that we are making our own decisions.

This allows us to give our people freedom - freedom to innovate, creatively solve problems and implement bold resolutions. And we truly value our people - their ideas, commitment and needs.

Together, we built an environment that is innovative, collaborative, flexible and supportive of work-life balance – an environment that encourages people to stay with us for years!