ServiceNow Developer

RESPONSIBILITIES

• Developing new modules and business flows in ServiceNow Application;
• Fixing defects in ServiceNow modules;
• Adapting existing ServiceNow modules and business flows to changing customers’ business needs;
• Administration and configuration of existing ServiceNow modules;
• Writing of documentation and procedures/ documenting the source code with comments and writing technical documentation;
• Implementing corrective actions;
• Reporting on progress, issues and problems to the supervisor;
• Providing lessons learned and giving suggestions to optimise the work processes

QUALIFICATIONS AND EXPERIENCE

• ServiceNow Development experience
• ServiceNow administration experience
• Experience in using Java, Javascript, HTMl and CSS or other functional programming languages
• Familiar with Service Oriented architecture and web services integration (SOAP, WSDL, REST)
• Familiar with LDAP, MS Active Directory, ADFS
• Integration (interfacing) of enterprise software systems
• Familiar with ITIL methodology and procedures
• Able to follow, update, and create documentation
• General support, administration and maintenance of ServiceNow
• Strong Communication & Interpersonal skills
• Fluency in English