We are Software Development Company acting as the regional software services company within UNIQA International. As the leading insurance company in Austria and one of the largest insurance groups in Central and Eastern Europe, UNIQA operates in 18 European countries providing safety in a changing world.

Eight years ago, sTech was formed to render software development services and offer complete IT solutions to UNIQA companies both at the regional and Group level. We have passed a long way since the beginning and we take great pride in our successes. We moved to new corporate headquarters - more space, natural light, modern design, exclusive location and our new Rest Area are just some of the benefits our new office space offers. With our new management with long worldwide experience, newly organized business development teams and in modern premises, we continue to build the story of success!

We are providing you with an opportunity to be a part of our continuous success by joining us on the position of

ServiceNow Administrator

What You Will Be Doing?

You will:

• Implement new Service Management tool (ServiceNow)
• Design and implement service management procedures based on ITIL v4 recommendations and ISO20000 standards
• Analyze, document and manage requirements according to standardized methods
• Implement and configure customer specific ITSM modules in ServiceNow tool
• Continually improve processes and procedures
• Update, implement and maintain Jira processes and environment
• Provide consultations and implementation of tasks within the context of (IT) service management
• Work closely with Project managers, Business analysts, Software architects, QA and other teams
• Continuously work on improving your skills and research new technologies

What Do You Need for the Position?

We are looking for a talented, dedicated and analytical ServiceNow Administrator with Bachelor or Master degree in Computer Science Engineering or related fields.

We expect:

• 2+ years of work experience in IT Service Management (ITIL)
• Preferably knowledge of ServiceNow, while experience with other tools (CA Technologies, ManageEngine, Jira SD, Microsoft SCSD…) is considered as a plus
• ITIL certificate is considered as a plus
• At least medium SQL knowledge
• Some experience with reporting creation and configuration
• Excellent MS Excel skills, good overall MS Office skills
• Good understanding of web technologies like HTML and JavaScript

What's In It for You?

• We are proud of a transparent, truthful, and sincere approach and of our genuinely strong team spirit.
• Our company is a place where you can easily feel the contribution of your dedicated work to achieving long-term corporate goals
• Benefits: insurance package; rewarding model based on KPI measuring; personal development programs and trainings; free coffee and tea; team activities & team buildings etc.

If you want to give your career a new shape within one of the leading insurance groups in Europe, we are looking forward to receiving your application!

If you want to find out more about the company, visit our website www.uniqa-stech.com or our Social Media accounts. You can always contact us personally for any further information regarding the position on the following email: careers@stech.rs

We thank all candidates for their interest, however, only short-listed applicants will be contacted.