Your Main Tasks
- Use extensive product and industry knowledge to effectively manage a portfolio of assigned projects to implement JAGGAER software solutions. Assigned projects at the senior level are typically large, high-profile, complex projects that typically involve the implementation of multiple JAGGAER solutions
- Independently develop and maintain project plans and supporting documentation that tracks progress against project deliverables, tasks, and activities
- Lead client and project team members to implement JAGGAER software solutions
- Lead the project team to define and document client business requirements
- Facilitate solution and process workshops to identify client business objectives, define project goals and provide a plan for maximizing the value of the solution
- Take the lead to drive collaboration with other JAGGAER departments to address and resolve client issues
- Proactively and consistently identify, mitigate, and manage project risks, including s/w resolution, scope challenges, and project delays. Is often able to avoid issues with early identification of risks
- Ensure a successful client transition from Professional Services to Support
- Manage all project controls, including budget vs actual for project hours, forecast accuracy, and revenue attainment with a high degree of accuracy and minimal or no support
- Proactively manage and document changes to project scope that have an impact on the company’s resources, time, and/or financial commitments via a change order process. Independently negotiates and writes the Change order and completes the approval and posting process
- Serve as a leader within the group to provide day-to-day work direction, assistance, mentoring, and coaching to other team members
- Manage internal and client communication of appropriate project information, including communication with senior-level and executive management
- Establish and manage relationships with clients to sustain a strong business connection
- Develops and leads the adoption of best practices
- Effectively manages stretch assignments beyond client projects
Your Profile
- Bachelor's degree preferred
- Excellent written and verbal skills in English and French are mandatory
- 8+ years of business experience with 5+ years of demonstrated experience in application implementations /providing consulting services in a client environment
- 5 years eProcurement, Supply Chain, or Contract Lifecycle Management software application experience is preferred
- Significant experience implementing software-as-a-service (SaaS) software solutions or ERPs with systems integration preferred
- Excellent project management, interpersonal, negotiation, communication, presentation, documentation, and problem-solving skills
- Must be able to learn quickly, make strong individual contributions, and handle multiple projects simultaneously in a team environment
- Ability to consistently act independently, take the initiative, and drive tasks and issues to resolution
- Strong, executive-level presence and experience in facilitation
- Excellent written and verbal communication skills are a must. Will work extensively over the phone and in person with clients and suppliers. Hands-on experience with project management methodologies; Agile is preferred
- Business automation and workflow process development are desirable
- Proficient in the use of PowerPoint, Project, Visio, Excel, and Word as well as other typical business productivity tools
- Will be required to travel domestically and internationally. Travel ranges from 25-50%.
- Is experienced, confident, articulate, succinct, and professional, and has executive presence, sound judgment, and critical thinking skills
- Innovative, forward-thinking, develop and scrutinize best practices
- Early adopter and able to influence change
- Successfully manage a changing environment
Our Offer
- A positive and fun work environment in a young and motivated team
- Competitive salary, career plan
- Short communication channels and room for your creative ideas
- An international, professional environment with exciting opportunities
- An open-minded and dynamic corporate culture, trainings, and development
- Private health insurance, FitPass, summer and winter parties, vouchers for the most diligent employees, gifts for New Year, flexible working hours, various work-life balance benefits, and much more
Apply now and be part of our success!
* Prior to an offer of employment your name will be checked against regulatory and law enforcement lists of individuals who are restricted parties under applicable law and regulations. Your data will be processed and stored in JAGGAER systems hosted in the Netherlands and/or Belgium for purposes of these required screening activities. All data will be deleted after three months.
