Senior Network Support Engineer

Endava d.o.o.

4.1

Belgrade

27.07.2021.

Linux AWS Puppet Ansible Azure Cloud intermediate

RESPONSIBILITIES

Offering client support - Investigating and fixing escalated problems
Debugging and fixing problems with wide-area and local-area business networks
Discussing problem resolution with client and internal managers
Analyzing and making changes to infrastructure to improve performance
Ensuring the correct set-up of monitoring systems
Maintaining and improving support information and documentation;
Mentoring junior technical staff
Occasional involvement in installation projects (including travel to other countries)

QUALIFICATIONS AND EXPERIENCE

+3 years of experience in Network Engineering
Good understanding of TCP/IP networking and security
Experience of supporting Cisco switched and routed networks to the highest level of support escalation
Experience with automation (Ansible, Puppet etc)
Professional-level Cisco certification is preferred
Fluency in English
Ability to work within a global team in a fast-paced and dynamic environment
Strong analytical skills with demonstrated problem solving ability
Excellent communication skills
Experience of working with/for a large telecommunications provider
Linux server administration
Experience working with virtual environments and public cloud providers (Azure, AWS, Google)

ABOUT ENDAVA

Endava is reimagining the relationship between people and technology. For the past 20 years it has helped some of the world’s leading Finance, Insurance, Telecommunications, Media, Technology, and Retail companies accelerate their ability to take advantage of new business models and market opportunities. We have more than 6200 employees located in close to client locations in Denmark, Germany, Netherlands, United Kingdom, United States and nearshore delivery centers in the EU: Romania, Bulgaria; Central European Countries: North Macedonia, Moldova and Serbia; Latin America: Argentina, Colombia, Uruguay and Venezuela.

ADDITIONAL INFORMATION

Fast paced international environment
Work in projects for some of the biggest brands worldwide
Discover multiple career development opportunities (coaching, trainings, certifications, conferences)
Access tools that drive continuous learning
Get involved in multiple initiatives that drive Technical Excellence
Supportive, friendly and healthy work environment
English language courses
Private health insurance
Sport membership reimbursement
Fidelity holiday days
Endava referral bonus
Flexible working hours