Who are we?
Hyperoptic is the UK's hyperfast broadband network. Founded in 2011 to shake up the UK broadband market, we're leading the way in full fibre technology. With hyperfast speeds 12x faster than the UK average, we're changing the way people are experiencing broadband.
We established Hyperoptic's Belgrade office in 2013, starting with only 20 Developers to support the business. As of today we are 400 people and growing superfast - once a small start-up has become a success story in Belgrade, with over 1300 employees globally.
Due to continuous expansion Hyperoptic are hiring for a Senior IT Infrastructure Manager who goes beyond the expected. We believe in working smarter together, whilst our teams stay focused and people passionately strive for excellence. Does this sound like you?
What will you be doing?
- Manage the IT Infrastructure team to ensure excellent service level
- Recruit, train and support IT Infrastructure team members
- Contribute to improving customer support by actively responding to queries and handling complaints
- Drive technical innovations and improvements
- Act as subject matter expert and providing technical assistance
- Proactively prioritise and reallocate workload, in line with other teams and live events
- Responsible for budget planning and tracking IT Infrastructure costs and communicating with business and technical stakeholders for IT infrastructure budget planning
- Driving IT innovation projects/programs and technical coordination for strategic and non-strategic business projects
- Develop project plans, goals, and budgets; identifying resources needed
- Manage risks, issues, dependencies and resources across multiple projects and clearly define the bigger picture to enable smooth delivery
- Regularly communicate with all stakeholders, internal cross-functional teams, vendors and 3rd parties
- Ensure open approach to collaboration within the team and across functions
- Liaise with stakeholders from other teams to drive operational changes and technology rollouts
What are we looking for?
- University Degree - minimum of a masters's degree in a computer-related field
- Extensive IT Infrastructure Experience
- Team Management Experience
- People management skills
- Experience with Cloud Infrastructure Administration (GCP, AWS, Azure)
- Experience with Virtual Infrastructure Administration (VMWare)
- Know-How in containerization technologies – kubernetes, docker
- Know-how in IT Automation
- Experience with Monitoring systems (Zabbix, Nagios, Graphana)
- Experience with Enterprise IP Network Administration
- Project Management skills
- Interest in Telco and Internet Technology
- Know-How in security, backup and monitoring solutions
Why are we the best place for work?
We are based in three beautiful locations in Senjak with:
- Catered lunch every day
- Basketball court and table tennis
- Fresh fruit every week
- Massage on site
- Pet friendly office
We're committed to providing equal opportunities to all applicants and employees – in fact this is at the heart of our company culture and values. We welcome applications from candidates with diverse backgrounds.
What happens next?
You apply.
We carefully review your application over a decent cup of coffee.
We'll get back to you. Even if it's a no (at the moment).
Hyperoptic has been recognized in the top three for the Best Recruitment Process amongst Belgrade IT Companies, three years in a row.
Please submit your application in English.
And don't forget to keep an eye on our careers site as we're growing fast: https://careers.hyperoptic.com/
We look forward to hearing from you!