Project Manager

A task of choosing a new coworker is considered a truly serious one in StuntCoders. Our team is dedicated to both, product and customer service excellence. If you are not afraid of the fast-paced and ever-changing environment and if you are passionately looking for a chance to thrive in a customer relation segment - we hope to meet you in person!

What will be your responsibilities?

• Building strong, long-term client relationships and maintaining frequent contact with clients to review requests and discuss specific issues
• Understanding clients needs and proactively proposing new solutions to improve client’s ROI
• Addressing client queries and requests effectively and in a timely manner, following up issues and their progress until completely resolved while managing your team effectively
• User interface troubleshooting (HTML, CSS, JavaScript)
• Admin panel debugging (Magento, CraftCMS, WordPress, custom Ruby on Rails apps)
• Turning client requests into tasks for developers
• Knowing how well your team is organised and keeping them busy with the most suitable tasks considering the capability of each one
• Prioritizing and outlining projects and tasks, managing complete task documentation and following it through the pipeline
• Providing support via email, Slack and phone

What do we offer?

• Full-time employment
• A close team of great and dedicated colleagues to guide you and enable your growth
• A configurable environment with high-end equipment, Macs and Herman Miller chairs, fresh fruit, snacks etc.
• Flexible working hours
• Paid overtime
• We will help you achieve your goals by continuous professional development and support:
• access to learning materials and conferences to upgrade your knowledge
• challenging tasks to always keep your brain running
• respect for your private time

Who are you?

• You have an Engineering degree in a technical field and a passion for web development
• You have basic front-end HTML/CSS programming knowledge
• You have an understanding of terms like DNS, PWA and SSH
• You are experienced and comfortable in using browser inspector tools
• You have a positive outlook on problem-solving
• You have advanced verbal and written communication skills
• You have good working knowledge of English
• You have the ability to present complex technical information in a clear and concise manner
• You are patient, focused, empathetic and a great listener who is persistent in finding the right solution
• You find a strong thrill in solving even the most demanding customer issues

Plus, not a must:

• Some back end programming experience
• Some knowledge of scripting and automation
• Tech-head