About Us
Chainlink Labs is the primary contributing developer of Chainlink, the decentralized computing platform powering the verifiable web. Chainlink is the industry-standard platform for providing access to real-world data, offchain computation, and secure cross-chain interoperability across any blockchain. Chainlink Labs helps power verifiable applications for banking, DeFi, global trade, and gaming by collaborating with some of the world’s largest financial institutions, notably Swift, DTCC, and ANZ. Chainlink Labs also works with top Web3 teams, including Aave, Compound, GMX, Maker, and Synthetix. Chainlink Labs was ranked in Newsweek’s 100 Most Loved Workplaces 2023 in both the United States and United Kingdom.
The HR Systems/Data Analyst is responsible for managing and optimizing CLL’s HR Information Systems. This role will balance HR Reporting and Analytics by assessing processes, determining requirements, responsible for data integrity and delivering insights and recommendations to executives and team members. This role collaborates with HR leaders, IT, Finance/Payroll, and other functional leaders to ensure the HR systems are effectively set up and utilized to meet CLL’s HR strategic goals.
Your Impact
- System Implementation and Configuration
- Implement and configure HR software applications and systems, as directed
- Customize HR systems to meet CLL’s requirements
- Ensure seamless integration of HR systems with other CLL applications
- Ensure interfaces are functioning properly between various HR systems and other. business systems (e.g., Applicant Tracking System, Learning Management System)
- Troubleshoot operating problems related to HR data and systems, identifying root causes and providing solutions or escalating to appropriate subject matter experts
- Conduct testing of systems and processes to ensure smooth, error-free operations
- Ensure open dialogue regarding HRIS issues, best practices, updates, etc. to and from the end-user. Help drive user issues to resolution directly, and more importantly, systematically, with an emphasis on strong customer service
- Identify workflow, process, and technology improvements to reduce waste and manual processes, etc. presenting them to leadership for review and approval
- Work with the HR Technology team to develop, configure, HR system usage maps and improve the overall employee experience
- Analyzes and determines integration needs, including pre- and post-acquisition and associated team member data
- Data Management, reporting and analysis
- Collect, analyze, and interpret HR data to identify trends, patterns, and insights.Generate regular and ad-hoc reports for HR metrics, workforce analytics, and compliance purposes
- Maintain data accuracy and integrity within HR systems by conducting regular audits and resolving discrepancies
- Translate complex findings and data in a compelling and easy-to-understand narrative for audiences of all technical levels
- Provide support to HR users regarding system functionalities, issues, and troubleshooting
- Develop and deliver training programs to HR staff to enhance their understanding and utilization of HR systems
- Work with HR leadership and HR trainers to update and improve HR Technology user guides
- Cross-train with other HRIS staff as directed by HR leadership to ensure business continuity, and to further develop the role. Train others as a secondary or backup option as assigned
- Manage user access to ensure system integrity and adherence to CLL policy on access levels
- Serve as a key point of contact for HR Technology system-related inquiries, issues, and administration
- Audit and train end-users (e.g., People Ops) on how to enter data and use the HR systems for system accuracy
- Promote best practices, streamlining work processes, and increasing efficiencies within the HR community based on the HR systems
- Collaborate with HR and IT teams to streamline HR processes through system automation and optimization
- Identify opportunities for process improvement and efficiency gains within HR systems that create efficiency and scalability
- Provide testing and support for new configurations or deployments
- Partner with the HRIS to review and monitor system or quick fix release notes
- Support change management and training as new modules, process enhancements or other changes are implemented, as assigned
- Ensure HR systems adhere to data privacy regulations and security standards
- Monitor access controls and user permissions to maintain system security and integrity
- Communicate risks, issues and status with the HRIS Manager on a timely basis and with relevant information
- Engage with HR software vendors to stay updated on system upgrades, patches, and new features
- Maintain comprehensive documentation of system configurations, processes, and user guides
- Keep records of system changes, issues, and resolutions
What we are looking for
- Bachelor’s degree in Computer Science/Computer Information Systems, HR Management, or equivalent experience as HR Systems Analyst or Administrator or similar required
- 2 - 4 years of experience or graduate degree in software and information systems, specifically HRIS, LMS (learning management systems) and ATS (applicant tracking systems), preferably with Workday, Workato, EIB, and PowerBI
- Deep Excel skills and the use of database management tools and query languages preferred
- Ability to meet deadlines with projects and assignments
- Ability to learn and support new technologies and train others
- Ability to work in a fast-paced and quickly changing environment
- Excellent decision making and critical-thinking skills
- Excellent written, interpersonal, and communication skills
- All roles with Chainlink Labs are global and remote-based. Unless otherwise stated, we ask that you try to overlap some working hours with Eastern Standard Time (EST). We encourage you to apply regardless of your location.
Commitment to Equal Opportunity
Chainlink Labs is an equal opportunity employer. All qualified applicants will receive equal consideration for employment in compliance with applicable laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us via this form.
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