Operations Center Engineer

Customer support in the use of Mainstream cloud and hosting platforms, as well as public cloud infrastructure (AWS, Azure, GCP);
Maintenance of virtual infrastructure and basic support in the operation of network infrastructure;
Use of the ticketing system;
Monitoring and continuous monitoring of received alarms;
Use of time tracking software;
Updating and creating documentation required for day-to-day work processes

Ability to work in shifts
Knowledge of Linux operating systems at a close level to LPIC-1 / CompTIA Linux+;
Basic knowledge of Microsoft infrastructure and services (AD, FileShare, NTFS permissions, IIS); 
Experience in working with virtualization technologies (Hyper-V, VMware, OnApp, XenServer…);
Knowledge of TCP / IP and basic network protocols (DNS, FTP, SSH, SFTP..);
Advanced level of English knowledge

Experience working with one of the popular public cloud platforms (AWS, Azure, GCP);
Advanced knowledge of Linux OS (bash scripting, ground-up configuration, services…);
Knowledge of LAMP i LEMP stack (security, permissions, intrusion detection, log analysis);
Experience working with: Apache, NginX, Postfix, Dovecot, MySQL / MariaDB;
Advanced knowledge of Microsoft technologies (AD, PowerShell, Exchange, MS SQL…);
Knowledge of computer networks at CCNA level or equivalent;
Experience with working in ticketing systems;
Experience in using monitoring platforms.

Work in a dynamic team where new ideas and open communication are quite valued;
High possibility of personal and professional development within the company;
Continuous training through mentoring programs, internal and external training and certifications;
Flexibility to combine remote working and working at the office.
A range of benefits that include private health insurance;
Work in a modern space in an attractive location.

Operations Center Engineer

Posao Beograd, Sistemska administracija (4 oglasa)