Junior Salesforce Administrator

We are searching for a Junior Salesforce Administrator.

Intermino.com DOO is a member of an international network of management consulting companies and has been operating world-wide from Serbia since 2017. Other member firms are based in Belgium and the United Kingdom and work together towards the common goal of providing management consulting services to large corporations in the areas of Internet, Sales & Marketing as well as technology integration and support.

One of the great things about working with us is the ability to use the latest cutting-edge technologies and work alongside a talented, creative and professional team.

Requirements / Qualifications include:

• Master / bachelor’s degree or equivalent education or work-related experience
• CRM related education / certification is a plus
• 1-year experience in CRM (preferably Salesforce) administration and maintenance
• Experience in IT administration
• Advanced knowledge of data integration tools and internet services (such as Gmail, Office, etc.)
• Fluent in spoken and written English
• Strong communication and problem-solving skills
• Open-minded, dependable, team spirited

Key responsibilities are:

• Perform administration of Salesforce, manage support and administrative requests and needs of users
• Liaise and closely cooperate with Salesforce Consultant to ensure smooth and frictionless performance/operation of Salesforce
• Actively gather requirements and trends for new functionality/processes to improve system performance, data quality and information availability
• Design, implement and test solutions against requirements and maintain related reports, dashboards, processes and standards as well as required documentation
• Identify opportunities for process automation
• Provide CRM and data intelligence to monitor performance, to ensure data integrity and consistency, to identify opportunities and trends and to improve the CRM application

What we are offering:

• A dynamic and friendly team in a globally operating company
• Full-time employment, 8 hours per day, 5 days per week
• Personal and professional career development, relevant certifications
• Opportunity to learn from experienced colleagues
• Bright, modern office space
• Working with the latest technologies using popular web platforms
• Benefits package, such as sports activities and lunch in the office

If you are interested in this position, please apply now!