Junior IT Service Engineer

Belgrade

Your responsibilities:

• Works in team of people dedicated to support production environment and support testing of new versions of applications
• Closely collaborates with other teams including domain experts, testing team and business line to be able to adequately resolve raised service tickets
• Participate in troubleshooting and triaging of issues reported by clients to drive towards root cause identification and final resolution
• Supports release and deployment process in the Bank through activities in IT Operations team
• Responsible for the execution of set of activities related to the operation, maintenance, troubleshooting and support of IT services and applications in order to support the business line
• Develops new services and applications to improve IT services and support
• Keeps knowledgebase updated
• Compiles and executes all operational and administrative reporting to line management

For the good start, you will need:

• Willingness to learn about systems, architecture and services in banking sector
• To be able to do troubleshooting and find solutions using knowledge available in knowledgebase
• Fluent in English
• Good planning and organizational skills
• Ability to work under pressure and meet tight deadlines
• Experience in banking and IT will be considered as advantage
• University degree in the field of IT is advantage
• Knowledge of SQL, HTML, .NET or Java will be considered as advantage
• Knowledge of Asseco CORE system is advantage

You will enjoy:

• Working in comfortable and functionally equipped working space
• Attractive salary package including benefits such as company phone and number with unlimited internet and annual health check
• Friendly and dynamic team who will support you from the beginning
• Be part of a highly competent and collaborative environment

Please Apply By 21.08.2019.