Novi Sad
19.11.2025.
If you're curious, structured, and confident in communicating with both clients and technical teams, this is your role.
You’re someone who enjoys solving real-world technical problems, has a proactive mindset, and wants to work where your input actually impacts the product and the client experience.
This is a role based in our Novi Sad office.
As an Integration Support Engineer, you’ll support clients in integrating our fiscal software into their systems and guide them through successful implementation and certification.
This is not a help desk role — it’s a technical, client-facing position that plays a key part in successful solution adoption and compliance. You'll work closely with clients, developers, legal teams, and sales to ensure smooth integration and rollout of our solutions.
If you have strong technical knowledge, understand how POS/ERP systems work, and enjoy working directly with clients, this role is for you.
About Us – Fiscal Solutions
Fiscal Solutions is an international IT company focused on cloud-based fiscalization software and consulting for legal compliance in over 27 countries. Our clients include Tier 1 global retailers such as IKEA, Metro, Hugo Boss, Desigual, Deichmann, JYSK, and many others.
With over 60 employees across departments like Development, Sales, Legal, Marketing, Support, and more, we’re a growing and stable company with a strong focus on knowledge sharing, learning, and internal mobility.
We collaborate with POS vendors, ERP integrators, and leading retailers to ensure fiscal compliance across complex legal environments.
What You’ll Be Doing
- Integration & Certification Support
Help clients integrate our fiscal solution into their POS/ERP systems, resolve technical challenges, and guide them through local certification processes to ensure full legal compliance. - Client Communication & Technical Guidance
Maintain regular contact with clients through meetings, workshops, and calls to provide hands-on support, answer technical questions, review specifications, and offer guidance throughout the implementation process. - Solution Validation & Functional Approval
Verify the solution's functionality before certification or production release, and review client-prepared functional specifications to ensure alignment with fiscal and technical requirements. - Product Presentations & Webinars
Present new features and solutions to clients and internal teams, participate in webinars, and support technical knowledge transfer through clear and confident communication. - Sales & Marketing Support
Collaborate with sales and marketing teams to prepare technical materials, support pre-sales activities, and ensure accurate representation of the solution. - Internal Collaboration & Feedback Loop
Act as a bridge between clients and internal teams (development, legal, QA), sharing insights and feedback to improve product development and keep the roadmap aligned with client needs.
Who We’re Looking For:
Must-Haves:
- Minimum 2 years of experience in a technical position (integration, implementation, technical consulting, or B2B support)
- Understanding of POS/ERP systems and system integration processes
- Knowledge of REST, XML, JSON, SQL, and basic software architecture
- Excellent communication skills in English (spoken and written)
- Ability to explain technical topics clearly to non-technical users
Nice-to-Have:
- Experience with fiscalization or software used in regulated industries
- Involvement in certification processes or legal compliance-related projects
- Familiarity with tools like Jira, Confluence, or similar
What We Offer
- Private health insurance
- 21 days of annual leave + a day off on March 20 (International Day of Happiness)
- Free lunch every Monday
- Mini team buildings and one major annual team event
- Free parking, arcade games, and other office perks
- Learning and growth through our internal FS Academy
- Clear career development paths across departments and roles
Apply Now – Help Clients Succeed with Our Fiscal Software
Check out our podcast: Riba smrdi od glave on Anchor
To learn more about us, visit our website and our LinkedIn Page.
Upoznaj kompaniju
Fiscal Solutions is an international IT company with its own product - a cloud-based software solution for fiscalization, highly acclaimed and recognized as one of the best in the market. We also offer consultant services regarding fiscalization laws and regulations in 27 countries worldwide.
Our customers are top Tier 1 retailers such as Prada, Desigual, Hugo Boss, Deichman, Metro Cash & Carry, Jysk, and Ikea, as well as POS software vendors from all over the world.
Our values?
- Flexibility - we value new ideas & initiatives
- Team spirit - fostering team spirit that has brought us to where we are today.
- Constant learning and development - keeping up with the ever-evolving IT industry.
- Conscientiousness - our work and knowledge speaks for itself.
Our benefits?
- Private health insurance
- 21 days holiday + day off on 20 March (International Day of Happiness)
- Free lunch every Monday
- Team building events - annual major team building event + mini team building activities twice a year
- Office perks - free parking, arcade games...
- Learning and development through FS Academy
- Internal career paths for individuals who want to develop within their team or to move to a different position within the company.
Our Tech Stack?
Azure Cloud, C#/.NET, etc.
Why us?
1. Product company - we have our product. This means we can shape our product path as we see fit.
2. Scale-up company - as we started as a small team and continue to grow, our working environment remains quite relaxed with an innovative mindset and few hierarchical levels where every team member can directly influence the business.
3. Professional growth - our team members can choose additional training
4. Company growth - a steady increase in turnover since the beginning.
5. It all began in Serbia with an idea from our board members. Today, it is a global acting company with the same management.
6. We are all actively involved in developing our products and services.
Fiscal Solutions is an international IT company with its own product
Menadžment kompanije
Beneficije
Balans karijere i privatnog života
Timska atmosfera
Zadovoljstvo projektima
Mogućnost napredovanja
Iskustvo o radu
Marketing Manager
Pozitivno
Moj prvi utisak na početku rada u kompaniji bio je pozitivan, i ostao je do danas takav. Bez dovoljno relevantnog iskustva u marketingu, dobila sam šansu da učim i razvijam se. Nadređeni su imali puno razumevanja i strpljenja za moja pitanja, i smatram da sam posle skoro godinu dana naučila i napredovala mnogo više nego za sve moje radno iskustvo u prethodnoj kompaniji. Fiscal Solutions je stabilna kompanija i hibridni je model rada, što smatram , pored učenja i usavršavanja, za jedan od glavnih benefita. Samim tim, postoji balans između privatnog i poslovnog okruženja. Nema pritisaka, nedostižnih rokova, nerealnih zahteva.
Zamerke
Jedina zamerka bi bila nedovoljno druženja, ali sam svesna da je to razumljivo obzirom na model rada.
Software Developer
Software Engineer
IT Help Desk / Support
Marketing Manager
Software Support
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