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IT Support Specialist

Atomia d.o.o.

Niš
Junior

logo_32004

IT Support Specialist

Niš, Serbia

Atomia is a, fast-growing company based in Västerås, Sweden, and Niš, Serbia. We develop, market and sell our cloud hosting software to hosting companies all across the world. We are now looking to expand our support team in Serbia and would love to have you along for the ride.

As part of the Atomia Support team, you will interact with our customers, troubleshoot technical and account issues, and escalate cases as needed. You have technical troubleshooting experience, strong customer service instincts, and a passion for IT products and services.

We expect that you’re able to work independently with a minimum of supervision in a fast-paced environment, while effectively managing and prioritizing multiple tasks.

Our team is composed of creative, open and easy-going people, and working at Atomia will be fun. However, to maintain this spirit we need very capable people on board. We expect nothing but the best.

REQUIRED SKILLS & ABILITIES

  • An analytical mind and strong problem solving skills.
  • A willingness to continuously learn new technologies.
  • Strong communication skills.
  • Excellent customer service skills.
  • Self-motivated, creative and flexible.
  • Excellent spoken and written English.

TECHNICAL KNOWLEDGE REQUIREMENTS

  • Familiar with web protocols (DNS, HTTP, TLS, etc.).
  • Familiarity with SQL (any dialect).
  • Some Linux server skills.
  • Email management knowledge (IMAP, POP3, Exchange).
  • Windows Server skills and related products (IIS, Active Directory, etc.).
  • Ability to read and understand logs and stack traces.
  • Knowledge of how domain registration works.
  • Ability to read and understand code, and write code samples to reproduce customer problems is a plus.

Deadline for applications: 16.12.2019.

Job listing has been deactivated.

Upoznaj kompaniju Atomia d.o.o.

  • Atomia je internacionalna kompanija sa kancelarijama u Srbiji i Švedskoj. Kompaniju su 2009. godine osnovali stručnjaci u oblasti hostinga koji su želeli da izgrade fleksibilnu cloud hosting softversku platformu. Atomia kreira proizvode i rešenja za cloud i hosting provajdere. Danas, samo nekoliko godina od pokretanja prve platforme, Atomia ima za kupce neke od najvećih hosting kompanija u Skandinaviji i širi se na ostatak Evrope. Srpski ogranak kompanije Atomia nalazi se u Nišu već 10 godina pod nazivom Troxo DOO, i već je poznata kao kompanija koja okuplja veliki broj programera u regionu. 


    Pogledaj profil kompanije
  • Prosečna ocena
    3.0
    na osnovu 3 recenzije
    Mogućnost napredovanja
    3.0
    Beneficije
    3.7
    Balans između karijere i privatnog života
    3.3
    Utisak o radu u kompaniji na poziciji Developer
    Najnoviji utisak

    Pozitivna iskustva o kompaniji:

    Nauči se rad na velikom softweru, sistemi za praćenje developmenta.

    Zamerke kompaniji:

    Nemaju jasnu viziju na osnovu koje bi radili. To utiče na planove, definisanje potrebnih pozicija i svega ostalog. Fale osnove za dobru organizaciju pa onda imaju haose i loša iskustva.

    • Atomia d.o.o.
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