PrimeVigilance, an Ergomed brand, was established to provide specialised pharmacovigilance services to pharmaceutical and biotechnology companies. These services cover the science and activities relating to the detection, assessment, understanding and prevention of adverse effects. Ergomed Plc is a public company on the London stock exchange with its HQ in Guildford, UK. As a result of our rapid growth we are looking for a: IT Support Analyst (m/f)
The Group IT Support Analyst is responsible for providing technical support for IT Infrastructure and Applications to all company group users and external parties connected to the company systems.
The IT Support Analyst will be responsible for:
Maintenance of laptops and servers- user/computer administration
Equipment provisioning – onboarding/offboarding process
Supporting all applications used company-wide
Network administration and troubleshooting
Training of Ergomed Group personnel on IT procedures as appropriate
Advanced in English language
3+ years of experience as IT Support Analyst or relevant work experience
Special skills: Windows 10, Windows Server 2012 and newer, Microsoft Exchange 2016 and newer, Microsoft SharePoint 2010 and newer, Office 365, Networking skills - routing/switching/firewall, Antispam and Antivirus administration in enterprise environment, Backup, Monitoring and Alerting tools
Good communication skills are essential in this role
Stimulating working environment
Very interesting office-based job in a friendly international (EU) team of young highly educated people
If you would like to be considered for this opportunity, please send your application enclosing your English CV. Due to high a volume of applications only short-listed candidates will be contacted.
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