At Alternative Payments, you'll find yourself in the company of some of the financial industry's smartest and most reliable professionals. And at a company that rewards dedication, values innovation and supports growth.
Alternative Payments is an EU licensed payment institution with offices in Vilnius (Lithuania), Los Angeles (USA), and Novi Sad (Serbia). It is the leading FinTech company that provides cross-border payment and banking solutions for the global eCommerce industry.
With more than 20 years of experience, Alternative Payments remains one of the most innovative and fastest growing financial institutions providing local payment methods and SEPA processing solutions.
IT Manager
Location: Novi Sad
The IT infrastructure Manager position is a hands-on technical/management role. The IT Manager is responsible for: managing IT technologies and a group of technical IT Infrastructure personnel, developing and establishing IT infrastructure standards and procedures, and assign work to the operations staff and the analysis, design, deployment, and operations of IT software and hardware systems supporting the business.
Responsibilities:
- Oversee all aspects of IT department operations including IT infrastructure, Communication (LAN, WAN, email, etc.), database, backup recovery, regulatory compliance
- Manage the day-to-day operations of the IT group including downtime, reporting service levels, defining and tracking IT operational metrics and provide status to management
- Prepare overall status and activity metrics that documents and tracks delivery of IT services, planned and unplanned system outages, and other key IT performance metrics
- Maintains overall security of the Banks' network, systems, and data
- Ensures high availability of critical business systems hosted by the Bank
- Owns and maintains strict controls on data/system backups and recoverability
- Develop and implement hardware and software standards for network, servers, databases, wireless technology, file & print services, etc.
- Develop and implement data retention standards
- Develop and maintain overall backup and recovery strategy (Disaster Recovery & Business Continuity)
- Develop, implement, and maintain processes and procedures for effective delivery of services and compliance with regulatory guidance
- Establish and implement 'best-practice' standards as well as departmental policies and procedures
- Determine, recommend and implement hardware and software upgrades for business applications, server hardware, network equipment, desktop, laptop, etc.
Requirements:
- Bachelor's Degree in Computer Science/Information Technology or equivalent
- Minimum 5 years of IT experience. Management experience preferred
- Certifications in Microsoft/Cisco/VMware technologies are a requirement
- Must have a strong hands-on/technical knowledge of core Microsoft technologies including but not limited to Windows Servers, Active Directory, MS SQL and core Network/Cisco technologies like LAN/ WAN, subnets, firewalls, VLAN's, and VPN using Cisco switches, routers and ASA's is required
- Must have a strong hands-on/technical knowledge of VMware technologies including ESX 3.5 and ESXi 4.1, vCenter Server, Update Manager, and desktop virtualization
- Must have good understanding of user environment management, including desktops/ laptops, profile management, software delivery, etc.
- Must have a good familiarity with other IT Infrastructure technologies like storage area networks (SAN), WAN acceleration devices, virtualization, and data warehouse
What we offer:
- Permanent employment
- 25 Vacation Days per year
- Private Health Insurance
- Competitive salaries and conditions
- Working in an international team
- Pleasant working environment
- Pet friendly office space
- Working location: Novi Sad, Serbia
Please send your CV and Motivation Letter in English.
We appreciate your interest in our company, but please note that only short-listed candidates will be contacted.
Deadline for applications: 04.04.2019.