Field Application Engineer

Quectel Wireless Solutions is global IoT technology developer and cellular module supplier of 5G, LTE, LTE-A, LPWA, Smart Module, C-V2X, GSM/GPRS, UMTS/HSPA(+) and GNSS modules. Due to business expansion on Serbian market in newly opened R&D Centre, Quectel is looking for motivated and proactive candidates to join our team in Belgrade.

Field Application Engineer

Your job will involve:

• Provide technical support for Quectel's entire product line, including 5G, LTE/LTE-A, UMTS/HSPA, GSM/GPRS and GNSS wireless technologies.
• Provide Pre-Sales and Post-Sales technical support and customer training on Quectel wireless modules and development tools.
• Provide quick responses to customer technical enquiries, being prepared to travel for on-site support across north America.
• Be able to give product presentations and conduct product and tool training for customers on-site.
• Provide tangible feedback and feasible Quectel solutions to customers, based on their application requirements.
• Develop simple demonstration applications to help customers evaluate and integrate Quectel modules quicker and more effectively.
• Prepare Weekly Technical Reports indicating the support activity and open issue progress.

Job Requirements:

• Bachelor’s Degree or equivalent in Electronic Engineering, Computer, Automation, Electronics & Communications or other IT related fields.
• Three years or more experience in embedded product design or Firmware development in electronics.
• Good knowledge of GSM/GPRS/EDGE/UMTS/LTE/TCP/IP/GPS specification/standards
• Good knowledge of C/C++, Linux, android specification/standards is a plus.
• Excellent demonstrating outstanding communication and presentation skills and being able to effectively communicate in a multicultural work and customer environment.
• Creative problem solver possessing good analytical and troubleshooting skills, able to manage and swiftly resolve all technical issues, delivering highest quality services to Quectel customers.
• Be Self Motivated, able to work independently with a strong sense of responsibility and a predisposition for teamwork. Be a positive thinker and easily get along with others.
• Fluency in English

Would be nice to have:

• Experienced in embedded Linux, Android system, or other OSs.
• Experienced in 2G, 3G, NBIoT, CatM, LTE RF/Antenna design, tuning or testing.
• Experienced in module certificates, e.g. CE, FCC, GCF, PTCRB or carrier’s approval process.
• Had been working in IoT, PC notebook, auto electronics industries.
• Familiar with LTE/UMTS/HSPA/GSM/GPRS/GPS Wireless M2M Modules.
• Proficient C/C++, Perl, Python, Shell programming Skills.

What do we have to offer you?

• International environment and unique culture: we communicate openly with each other, assess ourselves honestly and enjoy working in a team.
• Foster “on the job” learning: we invest in the development of our employees. We help you grow through continuous intentional learning.
• A profit share scheme: in addition to your annual salary, you’ll receive a profit share defined by the company’s success in the previous year.
• Other benefits: Social and employee events including the annual team building, modern office, work on top edge technologies and interesting projects in industry, private medical insurance, and other benefits.