Aloware is a modern contact center solution built to triple performance with unlimited calling, texting, and automation features. We seek an experienced DevOps Engineer to help us build scalable systems that maintain reliability, optimize performance, and improve our development environment. You will be responsible for setting up a modern DevOps environment at Aloware, provisioning systems and services, deploying product updates, identifying production issues, and implementing integrations that meet our customers' needs. If you have a solid background in software engineering and CI/CD, we'd love to speak with you!
Our stack, CI/CD & Infrastructure
- Laravel (PHP) + VueJS
- Jenkins & Github Actions
- AWS (Aurora MySQL, Redshift, DMS, EC2, CloudFront, S3, Elasticache (Redis)...)
What you’ll be doing:
- Identify points of friction for developers and recommend solutions to improve team efficiency.
- Manage and recommend scalable architectures for future-proof deployments.
- Optimize our current ETL pipeline & queue system.
- Reduce developer bottlenecks by detecting infrastructure and code quality issues quickly.
- Manage and Monitor AWS for performance and scalability.
- Manage environment monitoring tools such as Sentry and CloudWatch.
- Monitor infrastructure and services performance trending.
You’re our ideal candidate if you...
- Experience in DevOps best practices with the ability to leverage tools like Docker, Kubernetes, or other continuous integration and delivery (CI/CD) tools such as Jenkins & GitHub actions to automate software testing, delivery, and deployment.
- Experience working with containerized workloads using Docker / Kubernetes / Karpenter for production and development
- Experience working with code quality and security monitoring tools such as SonarQube
- Proficient in using infrastructure as code (IaC) tools such as AWS CloudFormation or Terraform to automate AWS infrastructure deployment and management.
- Experience designing, deploying, and managing cloud infrastructures, including computing, storage, networking, and security, with a focus on AWS architecture.
- Ability to design and implement highly available networking solutions using AWS Virtual Private Cloud (VPC), Elastic Load Balancing (ELB), and Amazon Route 53.
- Able to assist the development team in ensuring speedy delivery of quality code.
- Experience with PHP Development (Laravel).
- 3+ years of DevOps experience working directly with a team of developers.
- BS in Computer Science or equivalent work experience.
- Problem-solving attitude.
- Collaborative team spirit.
Nice to have skills
- Experience with ETL pipelines, DMS, Redshift
- Experience with Queue Systems for multi-tenant software
And what's in it for you :)
- Fully remote position
- Competitive salary
- Top-tier Health, Dental, and Vision benefits
- Opportunity for growth and professional development
- Collaborative and innovative work culture
- 2 weeks PTO after 90 days of employment
- Multinational company
Note: Work authorization in the US is required. We are not able to sponsor visas. Not open to C2C or recruiters at this time.
