DevOps Engineer (Azure)

Clarivate(tm) is a global leader in providing solutions to accelerate the lifecycle of innovation. Our bold mission is to help customers solve some of the world's most complex problems by providing actionable information and insights that reduce the time from new ideas to life-changing inventions in the areas of science and intellectual property. We help customers discover, protect and commercialize their inventions using our trusted subscription and technology-based solutions coupled with deep domain expertise.

We now have more than 8,500 colleagues in over 40 countries worldwide, and we work with over 200 partners to deliver value and success for our customers. Today, Clarivate is a publicly traded company, listed on the New York Stock Exchange under the ticker NYSE:CLVT.

Clarivate is committed to building, nurturing, and developing a diverse culture of belonging where new colleagues can bring their authentic self to work every day! Join us!

The DevOps Engineer will be primarily responsible for design, configuration, optimization, management, monitoring, documentation and support of the software product hosting infrastructure, services and components of a CPA Global hosted software product that is currently mostly hosted within Microsoft Azure.

The DevOps engineer will work closely with the product development, professional services, architecture, and security teams and will be responsible for the design and implementation of product build, release, deployment and configuration activities through CI/CD automation. The engineer will also work with relevant teams to gather requirements, prototype, architect, plan, implement/update, build and execute testing plans, performing quality reviews, managing operations and triaging and fixing operational issues for CPA Global’s hosted software products.

Key success criteria for this role will be the ability to interact, develop, engineer and communicate collaboratively at the highest technical levels with clients, vendors, partners, engineering, development teams, client support and stakeholder group. The Devops engineer must be able to align with continuous delivery, constant business changes: new requirements, evolving goals and strategies, emerging technologies and security landscape with repeatable processes in order to provide exceptional customer service to our hosted clients.

Responsibilities:

• Use scripts, templates and other automation tools for the creation of Azure IaaS and PaaS services. Establish requirements, methods and procedures to plan and execute implementation or ongoing routine maintenance tasks through automation where possible within infrastructure, application and cloud services.
• Lead and guide the design, development of reusable components, scripts, code and document custom automation frameworks. Maintain scripts and update as needed to build continuous delivery pipelines and availability of the product.
• Establish & Maintain DevOps practices and automation for continuous integration (CI) and continuous delivery/deployment (CD) throughout the product development lifecycle while building support for continuous testing and configuration management to enable zero downtime deployment.
• Expertise on the capabilities of the Azure IaaS, PaaS platform and use of server-less technologies.
• Perform daily health checks, system monitoring to verifying the integrity and availability of the systems and applications, including review of system and application logs, verifying the completion of scheduled jobs.
• Lead the technical evaluation and selection process for improving performance, monitoring, conducting gap analysis, predicting trends for system performance, capacity, efficiencies, and reliability to recommend enhancements in order to better meet product level SLAs and standards.
• Ensure all products are maintained to latest security standards, participate in vulnerability assessment exercises, logs are monitored continuously and maintains updated documentation.
• Respond to incidents raised by the client which affect the Azure estate. Ensure that any changes made in remediating incidents are translated into documented changes to the version-controlled infrastructure-as-code.
• Provide input to technical designs that map to business requirements and translate these to a set of technology artefacts that deploy Azure IaaS services to meet that requirement.
• Demonstrated skillsets to support SQL Database, Windows and/or Linux O/S, Application Firewalls, CI/CD & Orchestration ( Azure DevOps, Bitbucket, etc) and Monitoring Tools like azure Monitor, Datadog and PagerDuty
• Provide 24/7 support on a rota basis – expected to be 1 in 4 weeks.
• Respond to client initiated or internal security and compliance audits, assessments.

Key skills and Experience required:

• Significant and relevant recent work experience in a senior technical position responsible for managing multitenant SaaS software products in public or private cloud with CI/CD, preferably Microsoft Azure including design, implementation, automated product release through deployment pipelines, testing, support and project management.
• Experience in designing, developing, testing and deploying applications/systems using proven or emerging technologies, in a variety of technologies and environments, preferably Azure.
• Excellent knowledge and understanding for use, deployment and management of Microsoft Azure services for SaaS products, including but not limited to Resource Manager, App Services, VNET, Virtual Servers, NSG’s, Power Shell, JSON templates, Logic Apps, Data Factory, Key Vault, Storage, Load Balancers, Application Gateway, Traffic Manager, and other Azure development and management tools.
• Excellent knowledge of CI/CD automation tools and components like Azure DevOps, Veracode, Selenium, Datadog, Bit Bucket, Terraform

What We Offer:

• Paid lunch
• Private health insurance
• FitPass card
• Company bicycles for rent free of charge
• Access to My Learning platform
• Access to Virgin Pulse platform

Please note that only shortlisted candidates will be contacted.

It is the policy of Clarivate to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, pregnancy, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Clarivate will provide reasonable accommodations for qualified individuals with disabilities.