Customer Relationship System Data Manager

Company Description

Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology – with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch. At Bosch, we develop, examine and enhance new systems, components and technologies. Our aim is simple – improving lives. Bosch has been present in Serbia since 1991. In 2006, it was set up as a fully foreign-owned subsidiary, Robert Bosch d.o.o. In 2015 Bosch employed almost 800 associates. Today, Bosch in Serbia is active in three of the company’s business sectors: Mobility Solutions, Consumer Goods, and Energy and Building Technology. In 2015, two new departments in the field of information and communication technologies were opened. The central areas at our Belgrade location develop and support the company's medium and long-term strategy, thus promoting a sustainable growth.

The Automotive Aftermarket division (AA) in Serbia offers a broad range of services towards AA headquarter in Karlsruhe from areas of product marketing, quality management, trade marketing, purchasing and engineering. AA organization in Belgrade is unique on a global level due to being the only organization outside the central headquarter which performs the same headquarter processes.

Job Description

► Global expert level support for the functionality issues in the Integrated Sales system MAX
► Responsibility for management, coordination and administration of Users Authorizations for MAX System in regions
Close coordination with CI regarding system functionalities
► Periodical execution and global support of SAP release tests and User acceptance tests (UAT) before Go-Live of new regions, testing of roles.
► Providing expert support for regions in their local-roll-out tests
► Updates and creation of test cases in Jira
► Data management, analysis and measurement tracking
► Development of complex report types and KPIs, creation of report adaptations according to request
► Presentation of project and case statuses in interdepartmental meetings
► Monitoring status and updates at AA business reporting applications incl. linked IT systems
► Creation and update of training materials

Qualifications

► Degree in Business Administration, IT, Marketing or similar
► IT, Marketing and Sales experience
► Knowledge of Microsoft office
► SAP knowledge, SAP C4C, BI systems experience is advantageous
► Excellent knowledge of English language, spoken and written
► German language knowledge beneficial
► Strong communication & social skills
► Well-structured and process-oriented approach
► Excellent analytical capabilities
► Self-starter, able to set and shift priorities
► High ability to work in an International team

Additional Information

Create and maintain Vehicle Data (vehicle-/engine types, production country, etc.) in Marketing Data Warehouse Expert System (FAS) based on SAP ►Collect and maintain information about the specific vehicle manufacturer's products used in vehicles (original equipment) ►Allocate Bosch products to original equipment part numbers and vehicles based on cross reference data

►Constantly optimize Marketing Data Warehouse System ►Constantly check and maintain data quality level of the Marketing Data Warehouse Syste

Make it happen.

If you believe you are the right candidate, please send your CV in English using Apply button no later than 29.05.2019. Only shortlisted candidates will be contacted. www.bosch.rs/karijera

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