- Lead on agile and lean practices that enable the teams to collaborate and deliver value for customers and the business as efficiently as possible
- Drive and lead all IT planning efforts, including sprint planning, launch and release milestones, timelines and overall product roadmap in line with the customer IT Strategy.
- Drive the teams to continuously improve based on what you learn from the previous iteration
- Encourage and motivate the teams, enabling them to perform their roles effectively and protecting them from external distractions so they can focus on what they do best
- Work with key stakeholders and peers from customer side on decisions to improve processes that surround the product teams, so that delivery is as efficient and impactful as possible
- Actively participate in presales process, while tailoring service to the client needs
- Work with the Product Managers/Owners to report team plans and progress to key stakeholders and the wider organization
- Collect and report on key team metrics to stakeholders
- Proactively learn new techniques and know when to use them