IT Engineer EN3

GDC Services & Solutions is a dynamic IT Services and Consulting provider with strong expertise in delivering multiple implementation projects and IT services to customers from different sectors of the economy including retail, transportation, finance, manufacturing, oil&gas.

GDC Services delivers IT services and solutions to maximize efficiency, modernize operations, drive innovation and reduce IT costs. The range of services is provided across the Enterprise Technology Stack including application & software development, cyber security, cloud, hybrid IT, system integrations, IT outsourcing, multilingual service desk, and the modern workplace.

What will you do:

• Work either in evening shift (5pm-1am CET) or night shift (1am-9am CET)
• Works in a team environment with a low level of supervision as an accomplished product/system family specialist to support end users.
• Provide timely and effective technical support to clients, addressing their inquiries and issues related to systems.
• Troubleshoot and resolve technical issues related to systems and infrastructure, ensuring minimal downtime and maximum client satisfaction.
• Deploy, and maintain reliable and scalable systems and networks for clients, ensuring they meet their specific requirements.
• Document system configurations, procedures, and troubleshooting steps to maintain an accurate knowledge base and facilitate efficient knowledge transfer among team members.
• Conduct regular system audits and assessments to identify areas for improvement and recommend upgrades or enhancements to clients.
• Collaborate with cross-functional teams, project managers, and operations teams, to ensure seamless integration and operation of systems.

What we expect from you:

• At least 5 years overall IT experience
• Good level of English (Upper-Intermediate or higher) is a must – English is our main working language
• At least High school or college in the field of Information Technology, Telecommunications, Engineering or similar; 

Technical requirements with proven hands on experience:

• Windows Server 2003/2008/2012/2016/2019, RedHat, CentOS, Ubuntu
• Virtualization platforms like Hyper-V and VMware
• Active Directory, DNS, Group Policy, DHCP 
• WSUS and scheduling patch roll outs
• Microsoft Windows 8, 10 and 11
• Microsoft 365 administration 
• MS office applications, MS Outlook and basic network configuration 
• P2S and S2S VPN configuration and troubleshooting connectivity issues
• Troubleshooting network connectivity issues between system and devices
• Working with ITSM and tracking tools like ServiceNow, JIRA, ConnectWise

What we offer:

• Compensation package (private health insurance, team-buildings, professional education and certification)
• Possibility of getting salary raise 
• Opportunity for carrier growth
• A highly professional, but very friendly team you will enjoy being a part of
• Overtime working hours are recorded and compensated
• Human corporative culture
• 90% like the atmosphere in the company
• 94% trust the professionalism of colleagues and ask them for help in difficult situations
• Professional education and certification – GDC Services genuinely value its employees and works continually on knowledge improvement across the business spectrum
• Every newborn receives a gift from the company in the amount of 300 euros

We are looking forward to receiving your resume. We endeavor to make our selection process as quick and as transparent as possible – don't hesitate to ask if you have any questions. Please, bear in mind that only shortlisted candidates will be contacted for an interview.